Designing and Refining Talent Acquisition

Mirroring the trends in consumer behavior where people want more personalized experiences rather than “things” with mass appeal, HR must customize and individualize its talent acquisition practices. Today, most recruiting programs and strategies are overly complex, and are designed for recruiters and compliance— better technology, better analytics, better reporting, better structures.

It’s time to rethink talent acquisition strategy—take an outside-in approach, starting with the perspective of the customer. What is the candidate experience? What is the hiring manager’s experience? What is the company’s experience? And, from each of those “customer” perspectives—consider: What do they need, want, and value? This approach, which integrates the needs of each of these key stakeholders, will translate into a superior and robust talent acquisition strategy.