We are in the midst of a major transformation in the workplace. In the industrial era, the focus was on task-oriented laborers whose primary output came from their hands. In the information age, knowledge embodied in employees became a central ...Read more
When I led the Global Internal Communications team at Avaya a decade ago, I had the opportunity and privilege to serve on the Human Resources (HR) Leadership Team. During my tenure, the Team would regularly talk about the fact that they did not feel like HR was a respected business unit, which had a seat at the table alongside the CEO and other C-Suite leaders.
It was common knowledge that the path there was to transition from a tactical function to a strategic function, which added significant value by adding to the company’s bottom line. However, the Team struggled with how to do this.