From Random Acts to Results: Achieving Business Outcomes Through Role Based Enablement
February 23, 2018 | Oxygen
A new and disruptive era has changed how businesses engage with customers. The combination of new technologies with readily accessible data has resulted in markets where customers are thoroughly informed about a company’s product or services. Businesses across every industry must constantly reassess and improve their products and services to meet the demands of the empowered customer are increasing the speed and pace of change. Organizations —and their people— are struggling to keep up.