Bonnie Endicott serves as Director, People at Southwest Airlines in the People Department. She and her Team focus on organizational development for the 49,000 Employees in the Southwest family. Her Team provides organizational development, talent management, succession planning and leadership development. Some of their favorite stories to tell are how they partner with Senior Leaders to support the success of a department from all aspects of HR.
Bonnie has been in HR and Talent Development for more than18 years, joining Southwest Airlines in 2008. During her journey to Southwest, she spent most of her years in Training & Development, leading training Teams in various capacities at DA Consulting Group, IBM, and Capital One. Bonnie graduated with an International Business degree from Southwestern University and a MBA from Southern Methodist University. When she’s not obsessing about talent and organizational development, she’s a self-diagnosed geek, reading, scrapbooking, and hanging out with her husband and their Weimaraner, Clemie. You can find her on Twitter at @bonnieendicott.
Content Featuring Bonnie Endicott
Southwest keeps things simple. Simple business model. Simple, straightforward mission statement. Simple organizational values that are clear, relevant and reflective of the mission to provide top-notch Customer Service. ...Read more
Learn how simple steps such as setting clear expectations can help to align organizational values with employee performance and enable a culture of high employee engagement, customer satisfiaction and shareholder value.