Sue Quackenbush joined Vonage in November 2015 as Chief Human Resources Officer. She leads all aspects of Human Resources, including compensation, benefits, training, talent acquisition and development, and organizational development and effectiveness. Sue is also responsible for Vonage’s Corporate Social Responsibility function.
Sue has 28 years of experience, spending 20 years in human resources and eight years in corporate finance. Prior to joining Vonage, Sue was Chief Human Resources Officer at Presidio, Inc. Prior to that, Ms. Quackenbush was Vice President of Human Resources at DMG Information & Events and earlier, Head of Human Resources, Global Banking & Financial Markets, for BT (British Telecommunications).
Sue has also held executive roles at Thomson Reuters, R.H. Donnelley, Honeywell and Ford Motor Company.
Sue was published in the book, Inside the Minds, Best Practices for Driving Employee Engagement, and has published articles on various leadership topics, including in Fortune Insiders. Sue was also featured in the ExecBlueprints series, published by Aspatore Books. Most recently, Sue was profiled in the newly-published book,
The Internet of Women, which catalogs personal narratives and case studies of women around the world who illustrate the trend of bringing the modern workforce closer to gender equality than it has ever been.
Sue is a frequent speaker on the subjects of employer branding and the importance of strategic thinking in the future roles for professionals leading human capital assignments.
Passionate about philanthropy, Sue is President of the Jillian Fund, a 501 (c)(3) non-profit organization dedicated to providing financial support that allows families of sick children to focus on their child during their most critical times of need.
Raised on a farm just 12 miles outside of New York City, Sue has never lost sight of her roots. On most Saturdays, you can find her working at Paterson New Jersey’s Farmers Market supporting her family’s farm. And in her spare time, you might find her learning how to lift a dumbbell correctly at the gym, or trying very hard not to be the worst golfer in New Jersey.
Sue holds a M.B.A. in finance from Drexel University and a Bachelor’s degree in environmental and business economics from Rutgers University, Cook College. She resides in New Jersey with her husband and two daughters.
Upcoming Conference Sessions Featuring Sue Quackenbush
This session will provide insight into moving beyond performance management by creating an environment that focuses on the employee experience continuum encompassing performance, development and ultimately career growth.
Sue will provide a “how to” approach on framing the environment to support the employee experience continuum enabling natural progression from performance management to performance development to career growth.
Using Vonage's Destination Place to Work framework, attendees will learn how to move from a traditional model of performance management into an innovative holistic model focused on the alignment of business goals to the performance of and the development of an individual employee.
This session will explore framing the environment to set the stage for individualized role-based growth and development strategies to enable and maintain alignment between business objectives and an individual's career growth.
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